Frequently Asked Questions
Frequently Asked Questions
What is your company stance on the use of additives, artificial sweeteners and preservatives?
We currently do not use any artificial sweeteners in any of our products. We do use food safe preservatives to ensure the product arrives fresh at your door. Our use of additives is to provide the colour and texture of authentic sweets from around the world.
Are the products suitable for vegetarians?
Yes, all our products are suitable for vegetarians and vegans
What is the type of oil used for your sweet and savoury items?
All our Mithai is made from clarified butter and vegetable oil
How do you make sure the sweets I order online are fresh on arrival?
At our factory, we adhere to a daily production timetable for all our sweet and savoury items. We exclusively use freshly crafted sweets, meticulously prepared and packaged onsite, for all orders. Each order's contents are thoughtfully packed and secured in containers. These items are then dispatched swiftly using our tracked courier service, guaranteeing that our customers receive their sweets in prime condition.
At our factory, we adhere to a daily production timetable for all our sweet and savoury items. We exclusively use freshly crafted sweets, meticulously prepared and packaged onsite, for all orders. Each order's contents are thoughtfully packed and secured in containers. These items are then dispatched swiftly using our tracked courier service, guaranteeing that our customers receive their sweets in prime condition.
What is your cancellation policy?
If for any reason you would like to cancel your order then please contact us directly at info@ktfoods.co.uk as soon as possible. We currently aim to dispatch items the next working day and therefore we cannot cancel an order once it has been dispatched. If you have chosen express shipping then please be aware that we do not currently accept cancellation request for this order.
If for any reason you would like to cancel your order then please contact us directly at info@ktfoods.co.uk as soon as possible. We currently aim to dispatch items the next working day and therefore we cannot cancel an order once it has been dispatched. If you have chosen express shipping then please be aware that we do not currently accept cancellation request for this order.